TTI Floor Care (Dirt Devil) North America´s mission is to be a premier consumer products company. We strive to recognize the needs of our customers and supply them with quality products that solve their cleaning problems. These philosophies have enabled Dirt Devil to build brand loyalty derived from strong consumer satisfaction. Vacshack.com is a Factory Authorized Dirt Devil Dealer and warranty station. All the Dirt Devil products we carry are genuine Dirt Devil, not generic.