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Testimonials

Steve and Jeanie, I LOVE my new Miele! It has made my life so much easier, thank you so much for recommending it to me! After hosting the family Christmas at my house, my floors were a disaster, and with minimal effort on my part, they are vacuumed and ready to be polished. Before, i would have needed hours to accomplish what I did today in less than an hour, and i did it without any strain on my back! ;)
Kristi, Houston, TX


My royal carpet extractor: I was super excited to see it came today. I bought it for my boyfriend for his birthday which is tomorrow. He loves it. He said it works better than any other cleaner he has used. It was so easy to put together and start using. The shampoo smells excellent. Very fresh and clean. We are very happy with this purchase. We live on the lake with several friends and family to visit. It was amazing the dirt it pulled up, almost looked like mud. Sad to say, it was nasty. This cleaner brought new life to our carpet. I just wanted to let you know how thrilled we are. I want to thank you for your service. I am impressed with your business and will suggest your site to everyone I know. Thank you again. Have a wonderful day!  

Great transaction and delivered as promised. Our first Sanitaire vacuum was a work horse that lasted 24 years. The Sanitaire Pro S677 promises to be as good as a replacement.
--Juliann Orange, CA

I am more than happy with my new Miele Neptune vacuum. I bought this model because it had the turbo brush, even though we have hardwood floors. It is attractive, the color is a beautiful blue and it is quieter than any other vacuum I've owned. It has a great cord recoil, and best of all, the suction is high...it picks up all the stray dog hairs our two dogs can shed! I vacuum more often now.
--Pamela Chicago, IL

The carpet shampoo I ordered arrived within days, with the top well taped up to avoid leaking. It was packaged in recyclable paper instead of bubble wrap or styrofoam peanuts, for which I was grateful. The product works well; it cleaned the carpet without any obnoxious perfumes. I'm an all-around happy customer!
--Ani Fort Collins, CO

You run a good business! Thank you for taking the time to help me understand the different vacuums that I was looking at. This one is exactly what I wanted, at a great price, and you shipped it fast. Very uncommon to find that kind of knowledge, honesty and excellence these days.  Thanks again,
--Cheri, Spearfish, SD

I meant to send you an email once I received my Royal 7910 Carpet Extractor as your service of getting it to me was OUTSTANDING AND FAST!!! Along with the second package of the Bona Mop/Duster and I'm actually going to order more pads for backup. 
    I also wanted to tell you, due to a severe back injury, I can only do one room at a time, and even though I received your product quickly, I had so much stuff going on that I didn't try to use it until this past Thursday, 9/23/09 AND IT WORKED OUTSTANDING!!!!!!!! I COULDN'T BELIEVE HOW CLEAN MY CARPETS ON THE ROOM I DID AND HOW GREAT IT WAS IN TAKING OUT PUPPY STAIN ACCIDENTS THAT WHEN I HAD USED ANOTHER CLEANER TO TAKE OUT THE STAIN, IT LEFT LIKE A YELLOWISH/BROWNISH STAIN AND MY CARPETS AREN'T WHITE BUT A LIGHT, LIGHT TAN, AND THERE ARE STILL OTHER STAINS I NEED TO GET OUT BEFORE I PUT MY HOUSE UP FOR SALE BUT I AM SO UNBELIEVABLY AMAZED BY THIS ROYAL CLEANER THAT ALL OF THEM WILL COME OUT AS THE ROOM I DID, I HAD NEW CARPETS INSTALLED WINTER 2007/2008 AND THAT ONE ROOM I DID ALREADY, LOOKS LIKE WHEN THEY WERE BRAND NEW!!!!! I AM SOOOOOO HAPPY!!! I actually last year or this winter I had looked online in Overstock.com and they were selling it for the same price as you but I couldn’t find anywhere of what kind of warranty it came with and I forgot to ask you, and it does come with a 3yr parts & labor warrantee which is excellent too. 
    Ok, GREAT CUSTOMER SERVICE ON SHIPPING YOUR PRODUCTS and how GREAT this Royal 7910 is....anybody that you get for customers if they need to know how great this product is, tell them to email me, or call me, I have 7 adult dogs along with many puppies and this product took all the stains out and I still have 3 dogs and 6 cats!!!! Don't have my birds yet but those will come shortly too. Sincerely,
--Mary, Pocomoke City, MD

Just as you promised, I got my machine yesterday afternoon, whipped it out of the box and love it. It's everything that I wanted and your service exceeded my expectations. Thank you so much for being a company of your word. Bev
--Beverly, Corinth, MS

I got my new Miele S7 on Thursday afternoon and all I can say is Wow!! I am in love. The cheerful yellow color makes you say "oooooh...aaaahhh". That was just the beginning. This vacuum has amazing "super powers". It's quiet to start. Then it manuevers like a dream, zipping in and out of corners and tough to reach places that with my old vacuum I didn't dare go. The attachments....well.....they are awesome and I have as of yet to turn the vacuum over while using them. It's powerful and does and excellent job on my medium pile, eleven year old carpet. It has sprung back to life. Anyone who has their doubts about purchasing this vacuum will certainly be very sad if they miss this opportunity to own one of the most well engineered vacuums I have come across in years. Leave it to Miele to only make the best. Thanks you guys for your excellent service and for making me a happy VacShack customer.  Many Thanks,
--Kelley, Clinton, Ok

I'm a repeat customer...I love VacShack!!! I couldn't care less about the shipping; it saves me a trip to the store which is 45 min. away. Products are always on time. Keep up the good work!
--Amber, Wabash, IN

Lightning fast ship, even to Kauai, extremely good value, I could not be happier.
--Julie, Kilauea, HI

This was my second order from VacShack and I have been pleased both times by the speed of service and quality of product.
--Rachel, SIMPSONVILLE, SC

Super fast delivery, excellent price, significantly less than what you'd pay at the Hoover website. I also received free delivery for meeting a minimum purchase requirement. A great deal and convenient too! (These bags are hard to find in the stores!)
--Teresa, Lake Zurich, IL

I will not purchase any more bags on line since the shipping cost was equal to the cost of the bags!
--Suzanne, Arlington, VA

My order was processed quickly and received delivery quickly. It was definitely the cheapest I found online after searching a few different sites.
--Geoffrey, Atlanta, GA

This seller provided exactly what I ordered; it arrived within the estimated time period, and all at a better price than any other seller I could find before or since. I couldn't ask for more. It is a pleasure to do business with the kind of company that provides these kinds of results.
--Jacquelyn, Newburgh, IN

You've just won another faithful customer for VacShack.com! You've shown a remarkable dedication to customer service by finding a replacement instruction manual for me (for a vacuum you didn't even sell) and by researching the exact vacuum cleaner bag I wanted and adding it to your line just to satisfy my very first request. I searched high and low for both these items before I found you online, and your responsiveness was unique, impressive and very much appreciated. Thank you very very much, best regards,
--Bev, Seattle, WA

This was my first purchase with VacShack and using Google checkout, making the transaction was easy and shipping was timely.
--Bert, Cheyenne WY

Very happy with the site for ordering and products available at competitive prices.  Your free shipping policy is great for our savings because we can order more products from you.  Shipment arrived quickly and thank you for your notice to reimburse when you were out of one of the products. Advanced Dry carpet care
--Daniel, Santa Rosa CA 

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